Our buffet breakfast may be included depending on the package you choose. You can also add it to your booking to start the day off right.
Frequently Asked Questions - General
General FAQs
General
Yes. Maison Melba has a free private car park at the rear of the premises. It is not possible to reserve a space. Free spaces are also available on the street, subject to availability.
Your room is available from 3.00 pm and until 12.00 noon on the day of departure.
Are you planning to arrive outside these times or do you need to arrange your own check-in? Please contact us by email or telephone: we will provide you with all the information you need to organise your arrival with peace of mind.
No, pets are not allowed in the hotel rooms. Although we love them very much, Maison Melba does not allow pets in order to ensure the comfort of all our guests. They are, however, welcome in the restaurant and in the communal areas.
It couldn’t be simpler! You can book directly on our website by clicking the ‘Book’ button, by telephone on 0032 61 21 77 78 or by email at info@hotel-melba.com. Our team is on hand to assist you.
Yes. Maison Melba has two electric vehicle charging points, available for self-service use 24 hours a day in our car park. No bookings are required.
Yes. Maison Melba has two rooms suitable for guests with reduced mobility, as well as specific facilities: lifts, adapted toilets, an access ramp and car park.
To ensure your stay is as comfortable as possible, we advise you to contact us before making your booking.
Yes, absolutely! Breakfast is also open to non-residents. Enjoy a breakfast buffet of fresh, local produce: eggs, bacon, pastries and other homemade treats. It costs €25 per person, including hot drinks and freshly squeezed fruit juices.
Maison Melba is a 4-star hotel in Bastogne, in the heart of the Belgian Ardennes, a few minutes’ walk from the town centre and close to the main roads.
Our clients share their experiences
We had a lovely night at your hotel during our getaway to Bastogne. A lovely, cosy and comfortable room. We appreciated the coffee and tea set in the room as well as the extra pillows. The bedding was very comfortable.
Verified review published in October 2025 on Google
5
Marianne F.
A hotel in a great location with good parking facilities. Comfortable bed. A warm and professional welcome, and excellent follow-up on the booking via email. A delicious and varied breakfast buffet.
Verified review published in July 2026 on Google
4
Cathy M.
Everything was perfect: spacious rooms, spotlessly clean, as was the bathroom. Everything is designed to make you feel completely at home. A huge thank you for your kindness and professionalism.
Verified review published in October 2026 on Google
5
Marc L.
A lovely hotel just a stone’s throw from the main square on a very quiet street. Professional service. A lovely, very clean and comfortable room with a beautiful, generously sized walk-in shower. A very generous buffet breakfast with fresh savoury options.
Verified review published on 9 March 26 on TripAdvisor
5
Marianne C.
A lovely hotel, with comfortable, clean rooms and good-quality bedding. The breakfast buffet was perfect.
Verified review published in May 2026 on Google
4
Manuel O.
A very good, quiet hotel on a small street, yet just a 5-minute walk from the town centre. Spacious, well-soundproofed and very comfortable rooms. Very good-quality bedding and a generous breakfast. I highly recommend it: without a doubt the best hotel in Bastogne.
Verified review published in March 2026 on Google
5
Hervé A.
