Frequently Asked Questions

Yes. Maison Melba has a free private car park at the rear of the premises. It is not possible to reserve a space. Free spaces are also available on the street, subject to availability.

Your room is available from 3.00 pm and until 12.00 noon on the day of departure.
Are you planning to arrive outside these times or do you need to arrange your own check-in? Please contact us by email or telephone: we will provide you with all the information you need to organise your arrival with peace of mind.

No, pets are not allowed in the hotel rooms. Although we love them very much, Maison Melba does not allow pets in order to ensure the comfort of all our guests. They are, however, welcome in the restaurant and in the communal areas. 

It couldn’t be simpler! You can book directly on our website by clicking the ‘Book’ button, by telephone on 0032 61 21 77 78 or by email at info@hotel-melba.com. Our team is on hand to assist you.

Yes. Maison Melba has two electric vehicle charging points, available for self-service use 24 hours a day in our car park. No bookings are required.

Yes. Maison Melba has two rooms suitable for guests with reduced mobility, as well as specific facilities: lifts, adapted toilets, an access ramp and car park.
To ensure your stay is as comfortable as possible, we advise you to contact us before making your booking.

Yes, absolutely! Breakfast is also open to non-residents. Enjoy a breakfast buffet of fresh, local produce: eggs, bacon, pastries and other homemade treats. It costs €25 per person, including hot drinks and freshly squeezed fruit juices.

Maison Melba is a 4-star hotel in Bastogne, in the heart of the Belgian Ardennes, a few minutes’ walk from the town centre and close to the main roads.

Breakfast is served as a buffet from 7.00 am to 10.00 am on weekdays and from 8.00 am to 11.00 am at weekends.
Local produce, homemade treats, a selection of sweet and savoury options, scrambled eggs and bacon: everything you need to start the day off right. Breakfast is available to hotel guests at a price of €15 per person and to non-residents at a price of €25 per person. 

All our rooms have free Wi-Fi and a kettle with tea and coffee.

Yes, we have rooms adapted for guests with reduced mobility, accessible by lift and fitted with an adapted bathroom. Please contact us directly to arrange your stay.

Yes, a baby cot can be set up on request. Extra beds are also available in some room categories, subject to feasibility and availability.

The Deluxe Suite is air-conditioned. Our other room categories are not currently equipped with air conditioning.

The Mel’ting Pot restaurant is open from Tuesday to Saturday inclusive, from 6.00 pm to 10.30 pm; last orders are at 8.30 pm.

Would you like to make the most of your evening with a home-cooked dinner or a cocktail? Remember to book your table in advance.

Yes, we host birthdays, business meals, private dinners and other events, with options for exclusive use and tailor-made catering packages. Contact our team to discuss your project.

Yes, our menu includes several vegetarian and/or gluten-free options. Please let us know about any dietary restrictions when you book.

Of course! The Mel'ting Pot welcomes hotel guests as well as Bastogne residents, passing visitors and anyone who loves discovering good food.

Our restaurant in Bastogne serves fully homemade urban cuisine, inspired by street food from around the world. You'll find sharing dishes, original creations and a variety of culinary influences, always suited to Belgian and especially Ardennes tastes!

We recommend booking your table in advance to secure your place, but it is not compulsory.

Yes, our 4-star hotel has 52 rooms and suites. We can therefore accommodate your participants for a residential meeting, a multi-day seminar or an event combining work, dining and accommodation.

Yes, our rooms have equipment suited to meetings and presentations, including Wi-Fi and, depending on the room, projection and presentation equipment.

Yes, we offer packages including coffee breaks, drinks, light meals and homemade food, thanks to our Mel'ting Pot restaurant.

Yes, the restaurant and L'Atelier can host birthdays, family meals, private dinners, receptions and corporate events. Our team will help you put together a package tailored to your event.

Our spaces can host up to 80 people, depending on the room and the chosen layout.

Le Bureau is ideal for small groups of up to 12 people, the Salle Conférence for more structured meetings of up to 49 people, and L'Atelier for more creative events or private events of up to 40 people. Our restaurant can also be booked for exclusive use and can host up to 80 people.

Yes, we offer several meeting and seminar rooms in Bastogne, suitable for training sessions, conferences, workshops and business meetings, with different layouts and catering options.

Yes, Bastogne town centre, with its shops, restaurants and McAuliffe Square, is just a few minutes' walk from Maison Melba.

Absolutely! We welcome motorcyclists and offer secure parking, with covered parking available subject to availability. Our location close to the main roads also makes it easy to explore the Ardennes roads.

Yes, we provide a secure indoor bike room, along with a water point for cleaning and a small repair kit.

Yes, Bastogne is an excellent starting point for exploring the region by bike, thanks to the RAVeL, the cycling junction network and the various cycle routes of the Pays de Bastogne.

Yes, discounted tickets for the Bastogne War Museum are available directly at our reception. Our guests also get a discount at the 101st Airborne Museum: just ask at reception!

Bastogne is particularly known for its history linked to the Battle of the Bulge. You can visit the Bastogne War Museum, the Mardasson Memorial, the Bois Jacques, the 101st Airborne Museum and the Bastogne War Rooms.

Our ambition is to bring a real house to life in Bastogne, where travellers, locals and businesses can come together to sleep, eat, work or celebrate an occasion. A family-run, lively place open to its region.

Yes, we offer a variety of events throughout the seasons: brunches, afterworks, themed evenings, shows and more. Our programme is available on our website and social media.

Yes! Maison Melba is also open to residents of Bastogne and the surrounding area. You don't need to stay at the hotel to enjoy the restaurant or attend our events.

Maison Melba brings together a 4-star hotel, the Mel'ting Pot restaurant, a bar, meeting and reception spaces, and a programme of events all year round.

The name Melba is part of a Bastogne family story that began with the Melba pastry shop before continuing into hotels and restaurants. Today, Maison Melba carries on this family adventure.

Yes, Maison Melba is an independent family business that has been rooted in Bastogne for more than 30 years. Today, a new generation is carrying on the story, keen to help the house evolve while keeping its welcoming spirit.